In an effort to assist the businesses and residents of Dana Point, The Code Enforcement Division has compiled the following list of Frequently Asked Questions (FAQs).
Q: Who do I call if there is an abandoned vehicle on the street?
A: Call the Police Services non-emergency number 949 770-6011.
|
Q: Is noise that emanates from construction work restricted to particular hours of the day?
A: Yes, 7:00am to 8:00pm daily except Sundays and Federal Holidays.
|
Q: Can I work on my home improvement project at night or on the weekends and holidays?
A: Night work is restricted after 8:00pm and work on Sundays and Federal Holidays is not allowed.
|
Q: Who can I call if a contractor is working at night or on holidays?
A: Call the Police Services non-emergency number 949 770-6011.
|
Q: Are my complaints confidential?
A: Yes.
|
Q: Can I keep my portable basketball hoop on the sidewalk or street?
A: No. Portable basketball hoops are not permitted on the City Right of Way.
|
Q: Who should I call for parking control on public streets?
A: Call the Police Services non-emergency number 949 770-6011.
|
Q: Is sleeping in garages allowed?
A: No. Conversion of a garage into a sleeping room is not permitted by code.
|
Q: Where can I find a copy of the Municipal Code?
A:
|
Q: How long does it take to get the graffiti removed?
A: If the graffiti is on private property, the property owner is notified immediately and typically has 48 hours to remove it. If the property owner does not remove the offending graffiti, the Cty will have it removed (usually within 5 working days). If the graffiti is on City property the removal contractor is contacted immediately and removal is within 48 hours.
|
Q: How do I report water quality violations or a sprinkler system running and water draining onto the city gutter?
A: Call the City of Dana Point's 24 hour Complaint Hotline at 949 248-3573.
|
Q: How do I report graffiti?
A:
|
Q: Who should I call about barking dogs?
A: Call Coastal Animal Services Authority (CASA) at (949) 492-1617.
|